Our working process
Contact, Discovery & Planning
The engagement starts with an initial contact in which we assess your needs and our abilities to help. If there is enough overlap, we agree and sign a non-disclosure agreement and proceed to the discovery phase.
Ideally, we meet face to face or through online meetings and proceed with a discovery phase where we understand in depth your requirements and we put together a proposal & a plan.
MSA & SOW
After fine tuning and acceptance of the proposal, we will sign a Master Service Level Agreement (MSA) which details the ground rules of the engagement. The actual work is managed through Statements of Work (SOWs).
Implementation
Depending on the complexity of the project, we will set up the proper control tools, such as JIRA, Slack and will provide regular software releases. We require at the minimum a once-a-week meeting to discuss project status. Typically, we will have a several milestones: feature complete, followed by stabilization, and user acceptance testing (UAT). Features not spelled out in SOW can be implemented as change requests on a time and material basis.
Acceptance & Support
For small projects the code is released after acceptance. Usually we provide production support, but at the minimum we provide software support for the period of time specified in the MSA. Support is renewable on a need basis.
Our Approch
Our well organized, collective approach is committed to quality product.
Our proven, well organized, and collective approach to building high value and quality products is based on a deep understanding of client business needs. For every project we proactively work with clients to define the right scope of the project. We take advantage of client existing development tools and infrastructure while looking the possible ways to improve client development practices for long term. With our approach, the primary goal is to deliver the quality product in a possible cost-effective manner.